Dear Bank of the West customer, the message begins. Ive just received an e-mail message, purportedly from the security department at the Bank of the West. The message explains that certain features of my account have been suspended due to suspicious activity on my account. The message then provides a link that I can follow in order to fill out an online form confirming my identity. Its certainly nice that Bank of the West is worried about the status of my account. Theres just one problem I dont have an account at Bank of the West. In fact, Ive never even heard of Bank of the West. This message is an example of phishing, a relatively new problem found on the Internet. Unscrupulous individuals are sending spam e-mail messages by the millions, purporting to be from credit card companies, PayPal, eBay, or banks. Each message warns the recipient of questionable activity on his or her account, as asks that the recipient click on a link to verify personal information. The requested information is usually a username or password. Sometimes its a credit card number and expiration date. These messages are almost always fraudulent, and consumers are falling for them by the thousands. The messages certainly look legitimate, and often mimic the style of the legitimate companys messages exactly. How can you tell the difference between a real message from your bank and a fake one designed to steal your identity? There are several tips to help identify phishing expeditions. The first is the greeting. Dear valued customer is an odd greeting from a company that has a database that contains your name, address, Social Security number and credit card. Any company with whom you do business that legitimately wants to contact you will probably do so by name. Look for misspelled words. Phishing expeditions often come from foreign senders who often mangle the English text of the message rather badly, combining both bad grammar and bad spelling. Check the links in the messages. The link may say www.eBay.com, but if you move your mouse over the link, you may see something like htttp://200.118.105 on the bottom line of your e-mail program, indicating that the link is a fake. Should you click on the link, youll be taken to a page that looks just like the real Website, but why take the chance? If you need to contact your bank, credit card company, or online auction house, either go to their Website directly or call them. Never click on a link in a message that threatens you with account suspension; if a company with whom you do business has issues with your account, they will probably contact you by phone or mail. These individuals who use these phishing tips are getting more clever all the time. It pays to be suspicious. If you arent, you may end up a victim of identity theft. |
